Customers are frequently asked how to transport an item. We recommend the truck has GPS as well as security and climate controls, as along with two drivers. And
"The truck should then be able to, if it is possible, follow a straight non-stop route." Get in touch with the shipping firm, or request the gallery to confirm these details.
It is possible to confirm these directly. A paper trail is always a good idea.
If a shipping carrier arrives at your doorstep with a a crate clearly damaged during the shipping process, you must not do anything.
delivery. Shipping company and shipper (i.e. the gallery that has arranged the shipping) will have to determine the next course of action.
It is imperative to act immediately and address the issue as soon as possible.
Accepting the delivery of a damaged or defective box is not in your long-term interests. Be sure to be present when delivery is made to avoid disappointment.
You can inspect the box/crate/tube, etc. before signing off. If you are unable or unwilling to sign the form, a crate that has obvious damage has been removed.
Don't be concerned even if you're not there yet. There are still ways you can ensure the security of your investment.
Take pictures of everything.
It is critical that documentation be provided to prove the damage done to the project prior to it arriving at your home. The widespread usage of mobile phones has made it easy to capture images at home.
Videos and it is recommended to film the entire process of delivery, including opening the box and removing the artwork, and examining it for damage.